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Frequently Asked

Questions

Yes, we cover the shipping costs for every order. So you benefit from free shipping.

Customers can return products within 30 days of receipt. Please note the return conditions stated on our'returns'page.

We work only with trusted suppliers to ensure that all products meet our quality standards.

Not satisfied? Money back.

Yes, once your order has been shipped, you will receive an email with a tracking number so you can track your order.Track order

You can reach us via info@losece.com or via our contact form on the website.

We aim to respond within 24 hours.

Need more help? Our support team is here for you.

Support